Reference

Terms That Govern Your yesb22 Account

These terms set out what you agree to when you open and use a yesb22 account — covering deposits via bKash, Nagad, and Rocket, how withdrawals are processed, and what we expect from you.

Account eligibility appliesbKash, Nagad, Rocket coveredWithdrawal rules includedDispute process outlined
yesb22 Terms That Govern Your yesb22 Account
TERMS CONTACT

Reach Us About These Terms

Team online

Live Chat

Open the chat window from any page on yesb22 to ask about a specific clause, a transaction dispute, or an account restriction. Our team responds during active support hours.

Email Support

Send a detailed query to our support address for written confirmation of how a term applies to your account. Useful for withdrawal disputes or account-status questions.

Account Help Centre

Log in and visit the Help section to find answers on payment rules, account verification steps, and what happens when a bKash or Nagad transfer needs manual review.

HOW WE OPERATE

How We Apply These Terms on Your Account

We enforce these terms consistently across all accounts, whether you deposit via bKash, Nagad, or Rocket. Here is how we handle the areas that matter most to you.

Account Security

Your account is protected with OTP verification on login and on withdrawal requests. If we detect unusual access, we pause the account and contact you through your registered mobile number before any action is taken.

Payment Verification

Every withdrawal is matched against the wallet used for deposits — bKash, Nagad, or Rocket. This step protects your funds and keeps the payout path clean. Mismatched wallets are flagged for manual review.

Data Retention

We retain account and transaction records for as long as required by the applicable rules of your eligible region. You can request a summary of your account data by contacting support through live chat or email.

Term Updates

When we revise these terms, the updated version is posted here with a revision date. Continued use of your account after the effective date means you accept the revised terms. We do not apply changes retroactively.

Common Questions About These Terms

If something in these terms is unclear, the answers below cover what most people ask. You can also reach our support team directly through live chat.

These terms apply to anyone who opens an account on yesb22. Access depends on your local law and whether you are in an eligible region. If you are unsure, check with your local legal guidance before registering.

We will notify you through your registered account before any material change takes effect. Minor clarifications may be updated without prior notice, but the revision date on this page will always reflect the latest version.

Raise the dispute with our support team within seven days of the transaction date. Provide the transfer reference from your bKash or Nagad app and we will investigate and respond in writing through your account.

No. Each account is for one person only. Sharing login credentials or allowing another person to operate your account is a breach of these terms and may result in your account being suspended.

Contact our support team via live chat or email and request an account data summary. We will provide the relevant transaction and account records held under your registered mobile number and wallet details.

These terms are governed by the laws applicable to your eligible region. Availability of yesb22 depends on local law where you are located. We do not make legal certainty claims about access in any specific jurisdiction.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.