Reference

What You Agree to When You Use yesb22

Access to yesb22 depends on your local law and whether you are in an eligible region — we ask that you check this before opening an account.

Account eligibility appliesLocal law governs accessbKash, Nagad, Rocket wallet rulesRegion-dependent availabilityAccount holder responsibility
yesb22 What You Agree to When You Use yesb22
CONTACT OUR TEAM

Reach Us About a Legal or Account Matter

If you have a question about eligibility, account conditions, or a specific wallet transaction that needs clarification, our support team handles these directly. You can reach us through live chat, email, or your account message centre — give your account reference number and the relevant bKash, Nagad, or Rocket transaction ID so we can pull the right record without delay.

Team online

Live Chat

Open live chat from your account dashboard. Share your account reference and wallet transaction ID for the fastest resolution on legal or access questions.

Email Support

Send your query to our support address with your registered email and a clear subject line. Legal and account eligibility matters are handled by a dedicated review team.

Account Message Centre

Log in and use the in-account message centre to raise a formal query. All messages are timestamped and form part of your account record for any dispute review.

ACCOUNT INTEGRITY

How We Protect Your Data and Account Access

Your account data — including wallet identifiers for bKash, Nagad, and Rocket — is stored securely and is only accessed for transaction verification, dispute resolution, or where required by a lawful request. We do not share your personal details with third parties for marketing. You can request a summary of the data tied to your account by contacting support with a verified account request.

Data Retention

We retain transaction records and account activity logs for a defined period consistent with our operational policy. Wallet transaction histories for bKash, Nagad, and Rocket are included in this retention.

Cookie Use

Our platform uses cookies to maintain your session, remember account preferences, and support mobile access. You can adjust cookie settings in your browser, though some account functions may require them.

Account Security

Login is protected by OTP verification tied to your registered mobile number. Any change to your linked wallet — bKash, Nagad, or Rocket — triggers an additional account confirmation step.

Data Request Process

To request access to or deletion of your personal data, contact support via the account message centre. Include your full account reference and registered wallet number for identity verification.

Questions About Your Legal Rights and Account Conditions

These are the questions we hear most when it comes to account eligibility, wallet-linked legal conditions, and how we handle your data. If your question is not here, raise it directly through the account message centre or live chat.

Yes. Access and eligibility depend on your local law and the region you are in. We do not confirm legality on your behalf — you are responsible for checking before participating.

If your account is suspended, any confirmed wallet balance is reviewed under our account conditions. Contact support with your bKash or Nagad transaction ID to initiate the review process.

Yes. Submit a data access request through the account message centre, including your registered account reference and your linked Rocket, bKash, or Nagad number for identity verification.

Contact support via live chat or email and provide your wallet transaction ID — bKash, Nagad, or Rocket — along with your account reference. We cross-check against our transaction logs to resolve the dispute.

We retain account and wallet transaction records for a defined operational period. Specific retention timelines are outlined in the account conditions document available in your account settings.

We notify active account holders when material changes are made to our legal conditions. Continued use of your account after notification means you accept the updated terms.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.